Imdad Portal

Utility Bill Payment & Duplicate Bill Guide

Check, download and pay electricity, gas and water bills online — plus how to get duplicate bills.

Utilities Online bill view / download is instant; payments post within the provider's processing time. Verified Guide

اہم معلومات (آسان اردو میں)

یہ سہولت/فوائد کیا ہے؟BENEFIT
  • بجلی، گیس اور پانی کے بل گھر بیٹھے آن لائن دیکھے اور ادا کیے جا سکتے ہیں۔
  • اگر بل گم ہو جائے تو دوسرا بل بھی آن لائن حاصل کیا جا سکتا ہے۔
  • بل کی رقم اور اگر دیر ہو جائے تو اضافی چارج ادا کرنا ہوتا ہے۔
اہلیت کا معیارELIGIBILITY
  • ہر وہ صارف جس کا بجلی، گیس یا پانی کا کنکشن موجود ہو۔
  • آپ کے پاس بل کا ریفرنس نمبر یا کنزیومر نمبر ہونا چاہیے۔
ضروری دستاویزاتDOCUMENTS
  • ریفرنس نمبر / کنزیومر نمبر (جو بل پر لکھا ہوتا ہے)
  • دوسرا بل نکالنے کے لیے بھی یہی نمبر کافی ہوتا ہے۔
درخواست کا طریقہHOW TO APPLY
  1. اپنے پرانے بل سے ریفرنس نمبر یا کنزیومر نمبر تلاش کریں۔
  2. متعلقہ کمپنی کی ویب سائٹ پر نمبر درج کر کے بل دیکھیں یا ڈاؤن لوڈ کریں۔
  3. بل کی ادائیگی موبائل بینکنگ، ATM، موبائل والٹ یا بینک کے ذریعے کریں۔
  4. وقت پر بل ادا کریں تاکہ اضافی چارج سے بچ سکیں۔
  5. ادائیگی کی رسید محفوظ رکھیں۔

Service Overview

Paying Bills & Getting Duplicates

Electricity, gas and water bills can be checked, downloaded and paid online in Pakistan. If you have lost a bill, a duplicate copy can be generated from your provider’s website using your reference / consumer number.

Ways to Pay

  • Mobile banking apps, internet banking and ATMs
  • Mobile wallets (JazzCash, Easypaisa) and authorized agents
  • Bank counters and the provider’s online portal

Good to Know

  • Keep your reference number / consumer ID handy — it is on every bill.
  • Duplicate bills can be downloaded free from the DISCO / SNGPL / SSGC / WASA website.
  • Pay before the due date to avoid a late-payment surcharge.

What this means for you

You can view and pay utility bills, and print a duplicate bill if yours has not arrived, through official channels. For electricity, duplicate bills are available on the official PITC bill portal (and your DISCO’s site); for gas, on SNGPL/SSGC. Bills can be paid at banks, ATMs, and licensed mobile-wallet apps.

Common mistakes to avoid

  • Entering your reference number on unofficial “bill” sites that may phish your data.
  • Paying after the due date and incurring a surcharge.
  • Trusting a screenshot instead of an official paid receipt.

How to verify you are on the official channel

Get duplicate bills only from official portals (bill.pitc.com.pk for electricity, sngpl.com.pk/ssgc.com.pk for gas) and pay through your bank or a licensed app.

Official source: Electricity duplicate bill (PITC) — bill.pitc.com.pk
Last verified: . For gas, use SNGPL/SSGC official sites. Pay only via banks, ATMs or licensed wallet apps.
Related services: Utility Complaints · Electricity New Connection
اہم معلومات (آسان اردو میں)

ڈیوپلیکیٹ بل اور ادائیگی صرف سرکاری پورٹل (بجلی: bill.pitc.com.pk؛ گیس: SNGPL/SSGC) سے۔ بینک/لائسنس یافتہ ایپ سے ادا کریں۔

Eligibility Criteria

Any utility consumer with an active electricity, gas or water connection.
You need your reference number / consumer ID (printed on the bill).

Required Documents

Your bill reference number / consumer ID
(For a duplicate bill, only the reference number is needed)

How to Apply — Step by Step

1

Find your reference number / consumer ID on a previous bill.

2

To view or download a duplicate bill, visit your provider's website (DISCO, SNGPL / SSGC, or WASA) and enter your reference number.

3

To pay, use a mobile banking app, ATM, mobile wallet (JazzCash / Easypaisa), bank counter or the provider's online portal.

4

Pay before the due date to avoid a late-payment surcharge.

5

Keep the payment confirmation / receipt for your records.

Frequently Asked Questions

Enter your reference number on your provider’s website to view and download it.
Via banking apps, ATMs, mobile wallets, bank counters or the provider’s portal.
Printed on your bill as the consumer ID / reference number.
A late-payment surcharge is added after the due date.
Yes, viewing and downloading bills online is free.
Use the official PITC bill portal (bill.pitc.com.pk) or your DISCO’s website; for gas, use SNGPL or SSGC. Avoid unofficial bill sites.

Important Notes

Your reference number / consumer ID (on the bill) is needed to view, download or pay.
Duplicate bills are available free on the provider's website.
Paying after the due date adds a late-payment surcharge.

Related Services

Utility Complaints Guide
Water & Sewerage Connection (WASA)
Gas New Connection (SNGPL / SSGC)