Passport Tracking Guide
Track your passport application status online or by SMS using your token number.
اہم معلومات (آسان اردو میں)
- گھر بیٹھے پاسپورٹ کی درخواست کا اسٹیٹس آن لائن چیک کریں۔
- آپ کو SMS اور ای میل کے ذریعے اپڈیٹس ملتی رہتی ہیں۔
- اس کے لیے دفتر جانے کی ضرورت نہیں ہوتی۔
- جس شخص نے پاسپورٹ کے لیے درخواست دی ہو وہ اپنا اسٹیٹس چیک کر سکتا ہے۔
- اس کے لیے ٹریکنگ نمبر (ٹوکن نمبر) یا CNIC ضروری ہے۔
- ٹریکنگ نمبر / ٹوکن نمبر (جو SMS کے ذریعے ملا ہو)
- یا اپنا شناختی کارڈ نمبر (CNIC)
- DGIP ویب سائٹ پر جائیں اور "Track Your Application" کھولیں۔
- اپنا ٹوکن نمبر یا CNIC درج کریں۔
- آپ کی درخواست کا موجودہ اسٹیٹس سامنے آ جائے گا۔
- آپ کو SMS اور ای میل کے ذریعے اپڈیٹس ملتی رہیں گی۔
- مزید مدد کے لیے DGIP ہیلپ لائن سے رابطہ کریں۔
Service Overview
Once you have applied for a Pakistani passport, the waiting is the hardest part — especially if you have travel booked. The Directorate General of Immigration & Passports (DGIP) lets you follow your application online from the moment it is submitted until it is dispatched. This guide explains how to track it, what each status actually means, and what to do when the status seems stuck.
What You Need Before Tracking
| Token / Tracking ID | Sent to you by SMS and email right after you apply. This is the primary way to track. |
| CNIC number | Can be used as an alternative if you have lost the token number. |
| Registered mobile number | Status alerts are sent to the number given in the application. |
| Cost | Tracking is completely free. |
How to Track Your Passport, Step by Step
- Keep the token / tracking ID you received by SMS or email when you applied.
- Open the official DGIP portal and go to the Track Your Application section.
- Enter your token number, or your CNIC if you no longer have the token.
- Read the current status shown against your application.
- Watch for SMS and email alerts at key stages, especially dispatch.
- If something looks wrong, call the DGIP passport helpline with your token number ready.
What the Status Messages Mean
The wording can vary, but applications generally move through these stages. Knowing which stage you are at tells you whether to wait or to act.
| Stage | What is happening |
|---|---|
| Submitted / In Process | Your application and biometrics have been accepted at the passport office and are queued for processing. |
| Under Verification | Your identity and record are being checked. This is the stage where applications most often pause, especially for renewals with a name or record mismatch. |
| In Printing / Production | Verification is complete and the passport booklet is being personalised at the production facility. |
| Dispatched | The passport has left the production facility and is on its way to your Regional Passport Office or your address. You should receive an SMS at this point. |
| Ready for Delivery | The passport has reached the collection point and is waiting for you. |
When the Status Does Not Change
A status that has not moved for a while is usually one of the following, and each has a different fix.
- Stuck at verification — this is the most common. It often means a mismatch between your passport application and your NADRA record, such as a different spelling of your name or your father’s name. Correcting the CNIC record first usually releases the application.
- Pending fee confirmation — if you paid by challan, the payment may not have been posted yet. Keep the paid challan slip as proof.
- Incomplete biometrics — occasionally fingerprints or the photograph need to be recaptured, and you must visit the office again.
- Genuine backlog — during peak seasons, processing simply takes longer than the advertised time.
If the status has not moved well beyond the normal processing time for your category, contact the passport office where you applied, with your token number and a copy of your receipt.
Practical Tips
- Check once every couple of days rather than several times a day — the status is not updated continuously.
- Make sure the mobile number on your application is one you actually use, since dispatch alerts go there.
- If you applied on urgent or fast-track, remember the clock starts from successful verification, not from the day you paid.
- Do not book non-refundable travel until the passport is physically in your hand.
- Take your original CNIC and the token receipt when you go to collect.
Frequently Asked Questions
Use the official DGIP tracking page with your token number, or your CNIC if you have lost the token.
It is sent to you by SMS and email as soon as your application is submitted.
Yes. Online tracking costs nothing and no fee is required at any stage of checking status.
Yes, you can normally track using your CNIC number instead.
DGIP sends an SMS and email when the passport is dispatched. The online status will also update.
Most long delays are verification issues caused by a mismatch with your NADRA record. Contact the passport office where you applied, with your token number and receipt.
Rules vary by office and category. Check with your Regional Passport Office before sending someone on your behalf.
In Short
Tracking a Pakistani passport is free and takes under a minute once you have your token number. Most applications move steadily through verification, printing and dispatch. If yours stalls, it is far more often a record mismatch than a lost application — and that is something you can get fixed by contacting the office directly, without paying anyone.
What this means for you
Once you have applied, you can track your passport’s progress using the token/reference on your receipt. Tracking helps you plan travel and notice quickly if your application needs any action, without repeated office visits.
Common mistakes to avoid
- Losing the token/reference number from your receipt.
- Sharing tracking details with unknown “agents.”
- Worrying before the normal processing time has passed — check the official status first.
How to verify you are on the official channel
Track only on the official DGIP channel (dgip.gov.pk). Ignore any site or person asking for payment to “release” your passport.
Last verified: August 11, 2026. Fees, categories and online eligibility are set by DGIP and can change — confirm on the official site.
اپلیکیشن کی پیش رفت رسید پر موجود ٹوکن سے dgip.gov.pk پر دیکھیں۔ ٹوکن کسی کو نہ دیں۔
How to Apply — Step by Step
Keep the tracking ID (token number) you received by SMS / email when you applied.
Visit dgip.gov.pk and open Track Your Application.
Enter your token number or CNIC to see the current status.
Watch for SMS / email alerts at key stages, including dispatch.
For help, call the DGIP passport helpline.